Wholesale & Industrial Supplies Ltd has been servicing the people and businesses of the greater Waikato and Bay of Plenty regions for over 50 years. From its humble beginning as a subsidiary of Hamilton Tyre & Battery, selling the odd roll of shed hose or wheelbarrow to the local farmers, to servicing large industrial companies who have come to depend on the expert service and advice that we offer.
The company has always been privately owned and locally operated, the directors having worked their way up through the ranks and, over the years amassed the product knowledge necessary to advise our customers on the many products available in the four major product groups – Wheels, Castors, Materials Handling Equipment and Hose & Fittings. Being an independent company enables us to have the flexibility to import or purchase local product to ensure our customers get the very best service and value for money.
Each of the WIS staff have a very sound product knowledge of the entire range of merchandise available at our King Street, Hamilton and Newton Street, Mt Maunganui showrooms plus here on the website.
This enables us to complete your transaction from order through to despatch, resulting in same-day delivery whenever possible. We trust this site will be of great assistance when you’re looking for a particular product from our vast range and we look forward to your call.
A Family Business Philosophy Prevails
There is an inimitable and special alchemy in the mix with a family owned company. Like the DNA of its owners, the blueprint of the business is completely distinct, and when it inherits the founders’ characteristics of resilience, hard-work, integrity and efficiency, it stands to mature into a competitive entity.
Offering equitable price points for its services, rather than chasing unrealistic, unsustainable bottom-of-the-barrel prices, has resulted in being able to continually innovate with the corollary of this position being great products. A comprehensive range of wheels, castors, conveyors and trolleys are supplied to a nationwide network of business clients through four branches located throughout New Zealand.
Unequivocally, it has always been about the people in our business and our customers. We don’t purport to be the cheapest; for us it is about striking a competitive balance between excellent customer service, cost and quality. We don’t compromise on any of these propositions and we never will,” CEO Peter Blackett explains.
“We are very committed to looking after our staff and bringing them on the journey with us. We have exceptionally talented and committed staff members, with about 50 percent of them who have been with us over 15 years, and some more than 25. We’re proud of our low staff turnover and consider it a testament to the culture we have created.